How can we help you?
Step-by-step guides for every screen in capty – from connecting your first channel to reading your analytics.
Frequently read articles
Creating a Post, Step by Step
From channel selection to Post now or Schedule – every section of the Create screen. Connecting Social Media Channels
Connect Facebook, Instagram, LinkedIn and TikTok – and what each one requires. Something Went Wrong?
Publishing failed, upload rejected, channel disconnected, no captions – and what to do. Approvals: Team & Clients
Have a colleague or a client review a post before it goes live.
From channel selection to Post now or Schedule – every section of the Create screen. Connecting Social Media Channels
Connect Facebook, Instagram, LinkedIn and TikTok – and what each one requires. Something Went Wrong?
Publishing failed, upload rejected, channel disconnected, no captions – and what to do. Approvals: Team & Clients
Have a colleague or a client review a post before it goes live.
Browse all categories
Getting Started
Creating Content
Brand Voice & Templates
Planning & Approval
Analytics & Reporting
Fixing Problems
Still stuck?
Get help from the capty team.
Fastest route: open a ticket directly in the app under Help – your plan, channels and account are attached automatically. Not logged in? Use the contact form.